Refund Policy
Last updated: October 2026
Company Information: Nsima Media is a registered company in England and Wales, Companies House registration number 12614956. Registered office: 85-90 Paul St, London EC2A 4NE, United Kingdom.
1. Free Services
Nsima Media provides free access to news content. As our core services are provided at no charge, refunds generally do not apply to standard usage.
2. Premium Subscriptions
If we offer premium subscription services, you may request a refund within 14 days of purchase if you have not accessed or used premium content. Refunds will be processed to the original payment method within 5-10 business days.
3. Cancellation
You may cancel your subscription at any time. Upon cancellation, you will retain access to premium features until the end of your current billing period. No partial refunds are provided for the remaining period.
4. Exceptions
Refunds may be granted at our discretion in cases of technical issues preventing service access, unauthorized charges, or service disruptions lasting more than 48 hours.
5. How to Request a Refund
To request a refund, contact our support team at support@nsimamedia.com with your account details and reason for the request. We will respond within 3 business days.
6. Contact
For any billing or refund inquiries: support@nsimamedia.com | Phone: +44 1223 931193